Direct-to-Patient Digital Experience

Patient portal prototyping

Designed by Osama ElHelw, RPh, LSSBB: rapid prototyping of patient-facing digital portals that integrate medication management, telehealth, affordability tools, and secure communication.

Portal capabilities

Medication Management

Comprehensive medication tracking with dosage schedules, refill reminders, drug interaction alerts, and medication history. Patients can view their full medication profile, set custom reminders, and receive real-time notifications for adherence support.

Prescription Tracking

End-to-end prescription lifecycle visibility from prescriber submission through pharmacy fulfillment. Real-time status updates, electronic prescription transfers, and automated notifications keep patients informed at every stage.

Telehealth Scheduling

Integrated telehealth appointment booking with provider availability calendars, automated reminders, virtual waiting rooms, and one-click video consultation launch. Supports both scheduled and on-demand telehealth visits.

Health Dashboard

Personalized patient health dashboard aggregating lab results, vital signs, symptom trackers, and treatment adherence scores into intuitive visual timelines.

Copay Cards & Savings Programs

Digital copay card enrollment, eligibility verification, automatic benefit application, and out-of-pocket cost estimation. Direct connection to manufacturer patient assistance programs, foundation support, and bridge programs.

Medication Delivery Tracking

Real-time medication delivery tracking from specialty pharmacy to patient doorstep. Cold-chain monitoring, delivery window notifications, signature confirmation, and automatic reorder scheduling for maintenance medications.

Health Education

Curated health education library with condition-specific content, treatment guides, clinical trial information, and multimedia resources. Personalized content recommendations based on patient diagnosis and treatment plan.

Secure Messaging

HIPAA-compliant secure messaging between patients and their care team. Supports text, image, and document sharing with read receipts, priority flagging, and integration with the patient's electronic health record.

Prototyping process

01

Discovery

Stakeholder interviews, patient journey mapping, and competitive analysis to define portal requirements.

02

Wireframing

Low-fidelity wireframes and user flow diagrams validated with patient and provider feedback.

03

Prototype

Interactive high-fidelity prototypes with real data integrations for stakeholder review and testing.

04

Iterate & Launch

Usability testing, accessibility audits, and iterative refinement leading to production-ready specifications.

Buy this sprint

Patient portal sprint

Portal prototype sprint

Patient Portal Sprint

A basic build of a patient portal prototype that your stakeholders can test and review.

What the sprint covers

  • Basic build of a patient portal prototype
  • Stakeholder feedback sessions at the start and again after the build
  • MLR (Medical, Legal, Regulatory) review of the prototype
  • Digital sandbox for every stakeholder to test and give feedback
  • MLR team feedback and requirements to modify the build
  • Final digital asset and source code released to all stakeholders, so go-live comes sooner

$15,999

Ready to prototype your patient portal?

Osama ElHelw brings 17+ years of patient access expertise to help you design and prototype patient portals that drive engagement and improve adherence.